Shipping Policy
Last Updated: 03rd Feb 2025
At DREAM FIT ACADEMY (https://kushalfitness.in), we specialize in providing digital fitness coaching services, including personalized workout plans, nutrition guidance, and educational resources. Since our services are entirely digital, we do not offer physical product shipping. Please review our shipping policy below:
1. Digital Delivery
- All our products and services, including e-books, diet plans, workout programs, and coaching sessions, are delivered electronically.
- Upon successful payment, access to the purchased digital content will be provided via email or a secure online portal.
- In case of a personalized coaching program, the initial consultation and further details will be communicated via email or WhatsApp within 24-48 hours of purchase.
2. Access & Delivery Timeline
- E-books and guides: Delivered instantly via email or a downloadable link after successful payment.
- Personalized workout/diet plans: Delivered within 2-4 business days after necessary client information is submitted.
- 1-on-1 coaching programs: Access details and initial consultation are provided within 24-48 hours after payment confirmation.
3. Non-Delivery Issues
If you do not receive your digital product within the stipulated time, please check your spam/junk folder. If the issue persists, contact us at [your email/contact details] with your order details for prompt resolution.
4. Refund & Cancellation Policy
As our services are digital and personalized, we do not offer refunds once the product/service has been delivered. However, if you face any issues with access or delivery, please reach out, and we will assist in resolving the matter.
Refunds will only be considered if the it is requested withing 30 days of the inital purchase.
5. Contact Information
For any queries regarding our shipping policy, you can contact us at:
- Email: kushalfitnesss@gmail.com
- Phone: 8979938328
- Registered Address: P-2-320, Deep Ganga Residential Complex, SIDCUL, Haridwar, Uttarakhand – 249403
By purchasing from DREAM FIT ACADEMY, you agree to this shipping policy. We reserve the right to modify this policy at any time, and changes will be updated on this page accordingly.
This policy ensures compliance with Razorpay’s requirements by clearly defining the shipping process, digital delivery timelines, and contact information.